Sustainability

As the key provider of potable water, the continuity and quality of our services has a direct impact on the quality of life of its clients and the development of the country. Also, our relationship with the community and the environment is an indissoluble part of our operations.

From the management and use of water sources to the reutilization or disposition of wastes, this requires processes that directly and indirectly impact the sustainability of our interest groups.

At Aguas Andinas we are committed to developing our business ensuring the sustainable development of our key stakeholders. We also recognize our role as providers of basic and essential services for the population, and in this sense, we understand the importance of implementing our sustainability policy transversely in each of our daily activities. Through dialogue and continuous improvement, we will ensure the improvement of the quality of life and harmonious development of our workers, customers, shareholders and strategic partners.

Sustainability Policy

At Aguas Andinas, we are commited to developing our business while ensuring a sustainable development of out principal stakeholders. To this end, we intend to perform out functions based on the following premises:

• GOOD GOVERNANCE AND ETHICS:
  To develop ethical conduct based on the principles of good governance and human rights, exceeding any legal requirements.

• MUTUALLY BENEFITIAL AND TRANSPARENT RELATIONSHIPS:
  To develop our relationships in a transparent fashion, whilst safeguarding the benefits of our company and counterparts.

• CUSTOMER FOCUS:
  Guarantee the quality and continuity of the water we provide and to maintain an excellent level of service to all our clients through innovative solutions that satisfy and adapt to their needs.

• EFFICIENT ENVIRONMENTAL MANAGEMENT:
  To always seek to operate efficiently, minimizing negative environmental impacts and promoting innovation in order to reduce our environmental footprint.

• INTEGRAL EMPLOYEE DEVELOPMENT:
  Strengthen the culture of our organization via employee involvement, safeguarding their integrity, developing their potential, and improving their quality of life.

• INVOLVEMENT WITH OUR NEIGHBORS:
  Promote practices that develop the access to, and responsible use of, water, as well as local development of the communities neighboring our large operating centers, promoting a dialogue and mutual respect.

• INNOVATION:
  Utilize innovation as an engine for the optimization of processes, allowing for the development, promotion and application of innovative solutions with a high aggregate value.

• ADAPTING TO CLIMATE CHANGE:
  We seek to act in a proactive manner towards the development of policies and procedures to combat the risks associated with climate change, in conjunction with public and private organizations, supporting the sustainable development of the country.

We recognize our role as providers of a basic and fundamental service to the population, and therefore we understand that is paramount to integrate these assumptions in an oblique manner to each of our daily activities. Through dialogue and continuous improvement, we can ensure the highest quality of life and the harmonious development of our employees, clients, shareholders, and strategic partners.

For more information regarding Sustainability, we invite you to take a look at our Sustainability Reports.